Fabspin (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Fabspin Rider App (“App”). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect several types of information, including:
Personal Information: Name, phone number, email address, and identification details.
Location Data: Real-time location information to enable pick-up and delivery tracking.
Device Information: IP address, device ID, operating system, and other device-related data.
Usage Data: Information on how you use our App, such as features accessed, to improve our services.
2. How We Use Your Information
We use the information collected for purposes such as:
Enabling delivery and pickup services.
Verifying rider identity and ensuring secure access to the App.
Communicating with you about deliveries, scheduling, and support.
Improving, personalizing, and expanding our App functionality.
Complying with legal requirements and ensuring safety and security.
3. Sharing Your Information
We may share your information in the following situations:
With Customers: To facilitate service, your name and location may be shared with the customer for pick-up or delivery purposes.
With Service Providers: To assist in the App’s operations, analytics, and technical support.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, use, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the security of your information transmitted through our App.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the right to:
Access and obtain a copy of your data.
Request correction of any inaccuracies in your data.
Request deletion of your data, subject to legal and operational limitations.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the App or other means as required by law.